Privacy Policy

We view protection of your privacy as a very important community principle. We understand clearly that you and Your Information is one of our most important assets. We store and process Your Information on our servers that are protected by physical as well as technological security devices. If you object to Your Information being transferred or used in any way please forward your request to [email protected] or deem not to use the website. We do not sell or rent Your Information to any third parties without your explicit consent.

This policy document sets out the basic tenets of our privacy policy applicable to customer data. All questions or comments should be addressed to our Management at:

Who are we? In this policy (“Privacy Policy”) the terms (“Our”, “We” and “Us”) refers to The Healthy Home® Cleaning LLC, whose registered offices are:

  • UAE: The Healthy Home® Cleaning, 050 Telecom Warehouse #3, Al Quoz Dubai – UAE, P.O. Box 644798
  • KSA: The Healthy Home® KSA, CR# 4030441468 Asad Bin Khuzaima, Ahmad Alattas St Jeddah 23521 Jeddah 23521 Saudi Arabia
  • Kuwait: The Healthy Home® Kuwait, Sharq, Ahmad AlJaber Street, Dasman Complex, Block 2 3, 5th Floor, Office 45 Kuwait City, Kuwait

We are engaged in the business of cleaning, sanitizing, and pest control services in U.A.E, KSA, and Kuwait. The policy sets forth the terms with respect to the way we collect, store, process, share and disclose personal information about you (“you” and “your”) which is disclosed to us either directly or through our website at:

Your Account Obligations

This Privacy Policy provides the manner your data is collected and used by The Healthy Home. You are advised to read this Privacy Policy carefully. By accessing the services provided by The Healthy Home you agree to the collection and use of your data by The Healthy Home and certain authorized third-party service providers in the manner provided in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the website – The Healthy Home. By accepting the Privacy Policy during registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement.

Your Privacy Protection with The Healthy Home

The Healthy Home values your trust in us. We want you to feel comfortable using our site and feel secure to share your information with us, thus we are extremely proud of our commitment to protect your privacy. Please continue reading the following policy to understand how your personal information will be treated as you make full use of our Site.

Your Privacy Guarantee with The Healthy Home

The Healthy Home Promises not to sell or rent your personal information to third parties (except as provided in this Privacy Policy) without your consent. We and/or certain authorized third-party service providers will use the personal information provided by you to provide you with the services, which we offer.

Third-Party Service Providers

We employ other companies and individuals to perform functions on our behalf. Examples include providing services, providing marketing assistance, providing search results, processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Information May be Collected from You

The Healthy Home collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our Site. We also collect information about the transactions you make including details of payment cards used. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and Site use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the Site.

We may collect the following personally identifiable information about you like:

  • Name including first and last name
  • Mobile phone number and contact details
  • Demographic profile (like address)
  • Email Address
Your information may remain stored in an archive on our servers even after the deletion or the termination of your account.

Credit Card Details

We do not keep any credit card details in our database or server. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Our Use of Your Information

We use your personal & contact information to:

  • Get in touch with you whenever necessary
  • Supply the orders/ services requested by you
  • Preserve social history as governed by existing law or policy
  • Contact you as a survey respondent
  • Notify you if you win any contest
  • Send you promotional materials from our contest sponsors or advertisers

Who’s allowed to use The Healthy Home?

The Healthy Home does not sell products for purchase by children. If you are under 18, you may browse the The Healthy Home website but you cannot purchase any product without the involvement of a parent or guardian.

Information that You Can Access

The Healthy Home gives you access to a range of information about your account and your interactions with The Healthy Home for the purpose of viewing, updating, and editing that information.

Our Disclosure of Your Information

We will not use your personal information for any purpose other than to complete a transaction with you. We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless:

  • We have your permission
  • To provide products or services you’ve requested
  • To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of The Healthy Home terms of use or to defend against legal claims
  • Special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure

What Choices are Available to You Regarding Collection, Use, and Distribution of Your Information?

Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to browse our Site.

You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings by sending an email to:

The Healthy Home reserves the right to send you certain service-related communication, considered to be a part of your The Healthy Home account without offering you the facility to opt-out. You may update your information and change your account settings at any time.

Upon request, we will remove/block your personally identifiable information from our database, thereby canceling your registration. However, your information may remain stored in an archive on our servers even after the deletion or the termination of your account.

If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.

Security

To protect against the loss, misuse, and alteration of the information under our control, we have in place appropriate physical, electronic, and managerial procedures. For example, our servers are accessible only to authorized personnel, and that your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you.

Although we will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

Access or Change Your Personally Identifiable Information

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information. If you have registered your profile on The Healthy Home, your The Healthy Home user name and password are required in order to access your profile information We reserve the right to change or update our policies at any time. Such changes shall be effective immediately upon posting to this Site.