FAQs

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How often should the mattress be cleaned and sanitized?
- Well if you’re a cleanliness freak like us or just a health fanatic, we recommend that the mattress be sanitized at least twice a year, or every three months in case of any asthma or allergy sufferers in your home (asthma is no joke).
How often should the water tank be cleaned and sanitized?
- We recommend that the water tank be sanitized at least once a year
How often should pest control be done?
- we recommend that post control be done at least twice a year
How is the Healthy Home different from its competition?
- We simply listen. Constantly and repeatedly listen to our clients; to their expectations, requirements and their concerns about leading a better and safer life. We keep on doing that day-in day-out to continually evolve our offerings supported by solid certifications from international expert entities, and the latest technology.
Is the treatment required for new mattresses?
- Yes. It doesn’t matter how new a mattress is, it will collect an average of 2 million dust mites (it’s like a horror movie in there) and other impurities within 6 months of use. Also, older mattresses can be restored to make them 100% healthy to sleep on after performing our treatment.
Do I have to treat all of the beds in my home?
- Doctors recommend that all beds and soft furnishings be treated for dust mites (kill those nasty little buggers).
My building maintenance is doing my AC so should i still do it?
- Yes, it is imperative that you take your own health in your own hands. The building maintenance are not specialized experts in cleaning and sanitization and do not have the required technology.
By taking steps to clean the mattress, pillow and duvet how soon will I notice a difference in my family’s health?
- This will depend upon your allergies but most allergy sufferers and asthmatics show considerable signs of relief. What you are doing is practicing good sleep hygiene and sleeping in a safe environment – a recommended step forward to healthy living.
Can you sanitize the inside of the mattress?
- Yes. The sanitizing device we use has been specially developed for mattresses and furnishings. We are the only company in the Middle East that can fully sanitize your mattress (we’re the real deal). Other mattress cleaning companies in Dubai, Abu Dhabi and UAE can only sanitize the surface area of your mattress.
Do mattress protectors solve the problem of dust mites, bacteria and mold in the mattress?
- Allergists recommend the mattress to be cleaned and sanitized, as this is the only way to get all the mites and waste out. Covers will have more of an adverse effect because of the lack of ventilation thus increasing temperature and humidity which foster the population of dust mites in the mattress.
Can anti-allergen sprays treat the mattress?
- This is not the kind of DIY you want to do. Although some pest control companies in Dubai, Abu Dhabi and the UAE might spray chemicals to kill dust mites, bed bugs and other living organisms, we do not recommend the use of any chemicals on a surface where you and your kids sleep or sit.
Will the treatment stop my mattress from smelling?
- Yes. Our UVc device mirrors the natural outdoor purification system of the sun and destroys microbes and bacteria causing bad smells.
Do you use any chemicals?
- Absolutely none! This is against what we believe in. All our treatments are dry, chemical free and environmentally friendly, unlike other cleaning companies in Dubai, Abu Dhabi and UAE that use water, shampoo and chemicals which make things worse.
How long does the mattress treatment process take?
- Our two step treatment of Vacuuming and Sanitizing only takes 25-30 minutes to leave your double bed fully sanitized.
How long after the treatment is carried out do we have to wait before we can use the mattress?
- Immediately. The mattress is ready for use immediately after the mattress treatment is carried out since it is dry and chemical-free.
If I vacuum my mattress will this help?
- Domestic vacuums are not powerful enough to extract the impurities in the mattress. Our vacuums have 11 times more suction power (can’t beat that) than your domestic vacuum as well as the unique HEPA filtration mechanism which contains the impurities that have been extracted. This is followed by our Ultra Violet sanitizing application which leaves your mattress and other furnishings fully sanitized.
Can you see the house dust mites?
- No. Dust mites are so small (0.3mm) that you cannot see them with the naked eye. That’s the scary bit as you might not feel them but they are there!
Other than homes, where are dust mites and other impurities found?
- Research shows that they’re also found in hotels, accommodations, work places, schools and even in medical institutes.
Do you have preferential prices for bulk treatments?
- Yes. Our client base includes hotels, accommodations, work places, schools and hospitals. Our team will visit your property, understand your requirements and provide you with the quotation that is the most suitable to your needs.